Q. How do I schedule a photo shoot?

A. Please fill out the Photography Request Form.

Q. How far in advance do I need to put in a photo request?

A. We ask that you submit your request at least one week in advance.

Q. How long does it take to get my photos back?

A. Please allow 10 days from the date of the shoot to receive your finished photos.

Q. Are UA photographers available to take photos outside of Tuscaloosa?

A. Subject to photographer availability, we travel to locations for official University of Alabama photo shoots that fall within our current scope of services.

Q. How will I receive my images?

A. Images are delivered via our digital asset management system, Cumulus.

Q. Can you e-mail me a copy of ________ image?

A. Current DSLR files sizes are too large for email. To provide our clients with the highest quality imagery, all images are delivered via Cumulus.

Q. How can I get copies of existing photography?

A. Please visit our digital photo library, Cumulus.

Q. I am not affiliated with the University; can I use your photos for ___________?

A. Our photos are used for the promotion and advancement of The University of Alabama.  If you are not affiliated with the University, you must submit an external photo request and outline, in as much detail as possible, what you will be using the photos for.  If your request is approved, there will be a “rights of usage” contract, as well as a fee based on the usage of the image. 

Q. Do I need permission to take photographs on campus? 

A. Non-commercial photography on campus does not require advance permission. Professional photographers taking photographs for commercial use, are expected to inform the Division of Strategic Communications before taking photographs.  

Q. Do you have historical images of the UA campus?

A. All historical images of the UA campus are housed in Hoole Special Collections Library. 

Q. I am a faculty or staff member and need to have a headshot taken – how can I set this up?

A. Please visit our headshot page for more info.

Q. Do you capture student headshots?

A. At this time we are not capturing student headshots. However, the UA Career Center now offers basic headshots for students. Login to Handshake to make an appointment during available times. For more information contact the Career Center.

Q. What does image processing involve?  Can I request unprocessed images?

A. Processing is a blanket term for any and all actions carried out on image files following a photo shoot.  This includes downloading images from memory cards, renaming files, backing up files/imagery, editing of visual aspects (such as color correction, sharpening, and cropping on an as-needed basis), as well as the tagging of image files with copyright information and a variety of meta-data information that is important to the archiving and storage of digital files.  Finally, we must also upload your photos to our digital asset management system. Processing is necessary and carried out for all jobs we shoot, without exceptions.