Q. How do I schedule a photo shoot?

A. Please fill out the Photography Request Form.

Q. How far in advance do I need to put in a photo request?

A. To ensure that we are able to provide service to all our clients on campus, we ask that you submit your request at least 10 business days before to the scheduled event. 

Q. How long does it take to get my photos back?

A. Please allow 10 days from the shoot to receive your finished photos.

Q. What if I have a last minute request?

A. Requests for photographic services falling within normal operating hours will be considered last minute if the request is received within 5 business days of the actual assignment.  Requests for photographic services for after hours events will be considered last minute if made within 10 business days of the actual assignment.

Q. Are UA photographers available for night/weekend shoots?

A. Requests for night/weekend shoots must be submitted no fewer than 10 business days prior to the event.  Night & weekend shoots are scheduled on a first-come, first-served basis.  Please be aware that there may be multiple events, awards ceremonies, speakers, etc., taking place at varying locations on campus at the same time as your event.  To ensure you have a photographer at your event, please submit your request as early as possible.

Q. Are UA photographers available to take photos outside of Tuscaloosa?

A. Yes.  Subject to photographer availability, we travel to locations for official University of Alabama photo shoots.

Q. How will I receive my images?

A. Images are delivered on a CD/DVD in digital .jpg format.

Q. Can you e-mail me a copy of ________ image?

A. No.  To provide our clients with the highest quality imagery, all images are delivered on a CD/DVD.

Q. How soon can I expect the images?

A. You can expect a CD/DVD of images within 10 business days after the completion of the photo shoot.

Q. How can I get copies of existing photography?

A. Please fill out the Photography Request Form.

Q. I am not affiliated with the University; can I use your photos for ___________?

A. Our photos are used for the promotion and advancement of The University of Alabama.  If you are not affiliated with the University, you must submit a photo request and outline, in as much detail as possible, what you will be using the photos for.  If your request is approved, there will be a “rights of usage” contract, as well as a fee based on the usage of the image. 

Q. Do I need permission to take photographs on campus? 

A.Non-commercial photography on campus does not require advance permission. Professional photographers taking photographs for profit, or for commercial use, are expected to inform the office of University Relations before taking photographs.  

Q. Do you have historical images of the UA campus?

A. No.  All historical images of the UA campus are housed in Hoole Special Collections Library. 

Q. I need to have a headshot taken of myself.  Can you come to my office for this?

A. No.  To maintain consistency and minimize costs to our clients, all headshots are made in our studio, located in G-5 Rose Administration Building.  To schedule a headshot, please fill out the Photography Request Form.

Q. Do you have professor __________’s headshot from __________?

A. We do have many faculty/staff headshots dating back to the 1970s and we are more than happy to search our archives for your request.  However, we cannot guarantee that the specific individual has been photographed, or that we will have a recent image on file.

Q. What does image processing involve?  Can I request unprocessed images?

A. Processing is a blanket term for any and all actions carried out on image files following a photo shoot.  This includes downloading images from memory cards, renaming files, backing up files/imagery, editing of visual aspects (such as color correction, sharpening, and cropping on an as-needed basis), as well as the tagging of image files with copyright information and a variety of meta-data information that is important to the archiving and storage of digital files.  Finally, we must also burn your images to a disc for delivery. Processing is necessary and carried out for all jobs we shoot, without exceptions.